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TARGETING THE CONSUMER:

SHORT COURSE

Emerging Issues and Methods in Sensory and Consumer Science

A three-day intensive course designed to update you on practical advances in Consumer Science, Psychology of Food Choice and Market Research and New Product Development Techniques to help you conduct, analyse and use consumer research more effectively.


Dates 6-8 May 2008
Venue:
Hôtel Atala Champs Elysées
10, Rue Châteaubriand
75008 PARIS

Tel : +33 (0) 1 45 62 01 62
Fax : +33 (0) 1 42 25 66 38

Mail : atala-hotel@easynet.fr


Class size strictly limited. Please register early without obligation.


Taught by
Dr. Hal MacFie, United Kingdom
and
Dr. Herb Meiselman, USA
Editors of Food Quality and Preference

ABOUT THE LECTURERS
Instructors for Targeting the Consumer II are Dr. Herb Meiselman and Dr. Hal MacFie, the Editors of Food Quality and Preference. Dr. MacFie was formerly the Director of the Institute of Food Research, Reading, UK, and the Director of its Consumer Research Department. Dr. MacFie is a statistician by training. He currently is an internationally active consultant and lecturer in sensory, consumer and statistical methodology. Dr. Meiselman is a psychologist by training, and was the most senior research psychologist working for the US Army's research establishment, working at the Natick Laboratories before his recent retirement. He consults for both industry and national and international governments.

COURSE OUTLINE

Day 1 Organizing Consumer Research

09:00 - 12:30

Course Start. Introductions - All

Organizing consumer research: The role of the food, the individual, and the context - Meiselman
Sensory and consumer methods
One factor, two factor and three factor models
An example of contextual testing
Situational effects in product testing

Scaling : one of the backbones of sensory and consumer research - Meiselman
Interval, ordinal and ratio scales
Are we using the right scales?
Intensity scales, hedonic scales, and just-about-right scales.

Consumer driven quality descriptors and multi-lingual vocabularies - MacFie
Repertory Grid analysis
Triadic elicitation
Analysis of data by GPA
Cross cultural apples example - multi-lingual vocabulary
General Mills Milks case study
Sensory application
Exercise

   
12:30 pm Lunch
   
14:00 - 15:30

Putting product development into context: The role of the environment Meiselman
Defining context
Identifying contextual variables.
Contextual variables studied in natural eating situations
Effort
Cost and Auctions
Ethnic theme
Positive and negative cues
Choice
Meal context
Home use
Contextual variables studied in other eating environments
Presence of other people and social modelling
Time of day
Meal context
Combining contextual variables

   
15:30 -17:30 Making central location tests accurate and predictive - MacFie
Central Location Tests - Aims and Limitations
Screening, Optimization and Robustness
The first position effect
Need for warm up and how to select a warm up sample
Designing trials to balance out carry over effects (Design Express demo)
Effect of JARS on Liking - Chocolate mousse and pet food case studies
Relation of CLT testing to Home use testing
   
17:30 Close
   
19:15 Dinner in Paris


Day 2 Segmentation and sensory driver strategies

09:00 - 11:00

Segmenting consumers using attitude measures - Meiselman

  Distinguishing attitude and traits
Attitude measures:
Variety seeking scale
Food neophobia scale
Food involvement scale
Dietary restraint
Food choice questionnaire
Cross cultural studies
Children's questionnaires
   
11:00 - 12:00 Segmenting consumers using Cluster Analysis - MacFie
Preference mapping Hierarchy
What do the data look like
Three alternative definitions of distance : Euclidean, Manhattan and Correlation
AHC cluster analysis - Nearest and Furthest neighbour, Average Linkage and Wards
Non-hierarchical - K-means clustering
   
  Preference mapping: Relating sensory and preference to optimize product performance - MacFie
Motivating Assumption for Internal preference mapping
PCA on Liking
Use Covariance or Correlation matrices?
Identifying Sensory Drivers
Guiding reformulation
Dessert Apple case study
Exercise - Identify new product and sensory drivers
   
13:00 - 14:00 Lunch
   
14:00 - 15:30

Preference Mapping - continued.
What is external preference mapping?
Confectionery example
What do when a cluster is not fitted?
Contour plotting to find the optimum sample
Finding the sensory properties of a desired product
Projecting a new product into the map
Which to use: External or internal preference mapping

   
15:30 - 17:30

Connecting marketing and sensory through Means End Chain Analysis - MacFieMeans End Theory
Attributes, Benefits and Value concepts
Laddering - data collection process
Means End chains for the same products in different cultures
How to form a means end chain
Role of M-E-C in Advertising and Promotion
How to integrate sensory into the marketing Mix?

   
17:30 Close
   
19:15 Course Dinner

Day 3 A Broader Perspective

09:00 - 11:00

Optimizing the sensory properties of products in segmented markets: Conjoint analysis - MacFie

Using conjoint analysis to explore package driven expectations
Conjoint method: design stimuli, data collection and analysis
Trade-off, Full profile and pairwise strategies
Exercise: design, conduct and analyse a full profile conjoint study on health bar package elements
Choice based and Adaptive conjoint strategies

   
11:00 - 12:30 Testing products in different locations. The role of location in generating expectations - Meiselman
  The four major factors in location differences
Confounding of people and context.
Testing foods in different locations
Institutional and non-institutional situations
Is the home location the "most natural"?
The role of choice in laboratory and natural contexts
Is product acceptance absolute or relative?
   
12:30 -14:00 Lunch
   
14:00 - 16:00

Consumer expectations - MacFie
Four models of consumer expectations
Analysis of expectation data from the product and the package

Food product development within the context of meals - Meiselman
Defining meals
The history of meals
Sensory evaluation of meals
Sensory specific satiety
Meals in different cultures
Meal modelling
Difficulties in studying meals

Discussion topics brought up by participants

   
16:00 Close

Course Venue
   

The Hotel Atala stands close to the Champs-Elysees, in the heart of the business, fashion and entertainment worlds:
this is the most prestigious district of Paris.

All the 48 rooms are stylishly decorated and perfectly equipped : air conditioning, direct dial phone, Internet data link, satellite television and minibar.

Guests can meet their friends in the beautiful bar-salon widely opening onto the garden, near our private lounge for business lunch.

In the restaurant "l'Atalante", the Chef prepares high quality Cuisine reflecting a special tradition in French gastronomy.

Hundred meters from the Champs-Elysées avenue, Atala offers you an up-to-date comfort in its rooms entirely renovated and air-conditioned. Behind, a peaceful garden restaurant, perfect oasis to accommodate your customers in the most prestigious district of Paris.

http://www.hotel-atala.com for reservations and directions and maps


Hotel Reservations

Attendees are responsible for their own room reservations. Please call the hotel directly +33 (0) 1 45 62 01 62 and mention Meiselman/MacFie Targeting the Consumer. Please note that the price of the accommodation is not included in the course fee.

We have negotiated rooms at a price of 170 euros including breakfast. All room reservations must be received by the 6th April 2008



To pay your registration fee by credit or debit card on-line please click the appropriate button:

Refunds will be at the discretion of Dr Halliday MacFie.


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REGISTRATION FORM

Yes: Please enrol me in Hands on Targeting the Consumer II - Course

Name:  
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Course Fee Euro 1750. Includes all meals, course materials.
Fees reduced by 25% for members of academia - space limited.

Enclosed is a cheque payable to Hal MacFie Training Services
Enclosed is a company purchase order with my registration form
I will pay by Credit card on www.halmacfie.com
I will send you send you my credit card details by post, fax or e-mail

For electronic bank transfers:

Euro Account: Hal Macfie Training
Account Number: 40-05-15 57441061
IBAN No: GB05MIDL40051557441061
Swift: MIDLGB22
HSBC Bank, 13 High Street, Shepton Mallet
Somerset, BA4 5AD

Mailing address for registration and payment:
Dr H J H MacFie
43 Manor Road
Keynsham, Nr Bristol,
BS31 1RB, United Kingdom
Tel/+44(0)7786436656
Fax +44(0)1179863590

Electronic registration forms to hal@halmacfie.com

 


 
 
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